Please read the comments from our alumni. They have all come from different walks of life and they have all have had different challenges to face. We always find alumni clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.
Programme is good. Staff very friendly
I was treated with respect from staff and peers and learnt a lot about myself as a person. The therapy team are amazing and I have learnt a lot of techniques to deal with recovery on the outside.
Cleaners could do more specially to the rooms night staff was brilliant especially kosi he a legend apart from he man united fan all therapist and support workers again brilliant got everything and all the tools I need for my recovery thankyou
The therapy team are knowledgeable, kind and supportive. I felt challenged to dig deeper for answers. I arrived anxious and full of shame. With the support of the staff and my peers I leave after 28 days with confidence. I love myself again. I understand my addiction and have learnt so much about myself. How to sit with difficult emotions, coping strategies and how to build better relationships. I have a thorough understanding of the 12 steps programme and feel like I have a solid plan for stepping back into home life. Aa meetings and getting a sponsor as soon as I can. I am so grateful for this time to heal.
Great experience. Detox and rehab excellently managed. Would recommend at least 3 weeks to get the full benefit of therapy and prepare you for a life of abstinence.
Gary my therapist was amazing support staff was OK
My 28 day stay in Primrose Lodge was very good. The therapists were excellent, the care team were supportive and knowledgeable.
The overall programme was excellent, varied and the days well planned. This included alternative therapies.
The food was good, and the structure and routine was what is needed for a safe and secure recovery program.
Aftercare and discharge help and knowledge is very good.
I have enjoyed my stay at Primrose Lodge. The staff are friendly, accommodation adequate.
Great treatment programme and friendly staff. Facilities could do with some updating
Thank you for your review and feedback looking forward to hearing from you through alumni