Please read the comments from our alumni. They have all come from different walks of life and they have all have had different challenges to face. We always find alumni clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.
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Good service, good staff, sanctuary lodge is better
Feel like I’ve been given a 2nd chance. All staff are incredible and take pride in their work. Really happy with my 28 days.
I received a warm and inviting welcome when I arrived at Primrose Lodge and was immediately made to feel at ease by the support workers who conducted my induction, which they completed in a timely and professional manner. I then received a warm and friendly welcome from other staff and the existing residents, all of whom were more than happy to help me with any questions I had regarding the ‘ins and outs’ of life at Primrose Lodge. The therapy and support team also provided me with continued appropriate levels of input, care and support during my treatment and stay here. Having the opportunity to attend NA, CA and AA meetings on site and meet and hear stories from a variety of people who also suffer the illness of addiction, along side the in house treatment programme, provides a wide range of information and experiences to bolster people’s chances of making a successful recovery. I am extremely grateful for everything the entire staff team, from every department, have done to make my stay at Primrose Lodge a very comfortable one that has met most of my emotional, and all of my physical needs, and made my initial steps to living a life of sobriety in recovery a positive, constructive experience.
Enjoyed my stay here, therapists were brilliant and the staff were very helpful. Food was delicious as well
I walked into Primrose lodge and was lost and I was so sad. After 3 days of being in here it was clear that I was in the right place. I was guided so well from the start of my treatment and I have so many tools to use now and I feel ready to face problems and hurdles in a much healthier way. I can’t recommend this place enough.
Friendly staff, great food and accommodation. My stay here has been very comfortable and has given my recovery journey a good start.
Superb professional care with a well structured programme to Recovery.
My time at Primrose Lodge has been completely life changing - the staff are all extremely kind and supportive and the step work has really helped me to begin my journey in recovery.
Primrose Lodge has been a fantastic life changing experience. It has turned my life around for me. I strongly recommend anybody with addiction issues to use this place.
Primrose Lodge has genuinely saved my life, I can not recommend this amazing place enough the staff are brilliant every need is met, the accommodation is perfect and the sense of community is like nothing I have ever experienced, I have learnt so much and truly believe I’m leaving with the tools I need for a happy and successful life. I owe everything to Primrose lodge and the staff are friends for life.