Sanctuary lodge is a Bupa recognised provider and we are proud to offer treatment through qualifying Bupa private health insurance policies.
Please read the comments from our alumni. They have all come from different walks of life and they have all have had different challenges to face. We always find alumni clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.
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It has been an amazing experience. I didn’t know what to expect, but everyone is so lovely and there is no judgement from anyone
The people here have been very professional, the food is good and the chefs are really good.
When I first came in to SL I was petrified, but after the first day I was made to feel at ease by my peers and therapist. When I began easing my way into the groups I felt confident to speak, due to therapists encouraging me. This grew my confidence. The last few days I’ve been given the confidence that what I need is achievable, from my peers and therapist. Even the chefs made me feel at home.
Very good treatment and facilities. Staff are friendly and well trained. Communication needs some improvement
When I first came in to SL I was petrified, but after the first day I was made to feel at ease by my peers and therapist. When I began easing my way into the groups I felt confident to speak, due to therapists encouraging me. This grew my confidence. The last few days I’ve been given the confidence that what I need is achievable, from my peers and therapist. Even the chefs made me feel at home.
I came in a state of despair and desperation as I could not see a way out of my active addiction and self destructive behaviours. I can now see the light of recovery being possible for me if I continue to work on it on the outside.
Food excellent, house keeping good, but above all, my therapist was absolutely amazing.
Generally everything was fine, only I had to cut my stay short, I think there could have been more one to one therapy sessions.