Please read the comments from our previous clients. They have all come from different walks of life and they have all have had different challenges to face. We always find clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.
Very good experience tanks to all the staff
I thought the detox is brilliant after trying a detox on my own and failing. I did not experience any side effects during detox and I feel much better.
Very helpful, came out with useful methods and tools to support.
I am very happy with the level of therapy I have received. The one to one sessions were fantastic and I got a lot out of the group sessions. All the therapist were great. Hats off to Jay my therapist who really got to the bottom of my issues and got me thinking and working on myself.
Work needs to be done on the day to day activities in the center. I fully understand and agree people need to be supervised when they leave the center but believe it can be done in a more sensitive way ie no lanyards. Exercise is also key. There is a lot of sitting around and physically it impacted on me. There needs to be more focus on getting people moving.
Overall a very positive experience and very glad I did this. 5 star review for the therapy and 4 star for the facilities. I feel very positive for my future. Money well spent
I have achieved my goals, it is well worth coming here if you are struggling.
Wonderful support from all the staff.
Some minor administration problems and lack of communication at times, but we had the opportunity to verbalise this so that the staff could action this
Very good excellent
Thank you for your review
The staff are professional and authoritarian but this is much required; however they are kind and supportive at all times. I have gained skills for my recovery that will help me when I’m in meetings and these tools will aid me through life. We are here for serious reasons but the bonds we build with other peers are enjoyable and helpful for recovery.
Thank you for your review it is great to hear you have learnt the skills to stay long term clean and you are going to attended meetings long term
The help, support and tools I have been offered have helped me immensely and have reassured me i can recover.
The journey was a tough decision to make to begin with and I\'m aware walking out of the front door tomorrow will be a tough road but I\'m confident the tools, advice and support i can receive from staff and therapists i am determined to make this work.
Thank you all for saving me xx
Ursula
My experience has been helpful including therapy and staff.
