Sanctuary Lodge Reviews

Sanctuary lodge is a Bupa recognised provider and we are proud to offer treatment through qualifying Bupa private health insurance policies.

Please read the comments from our alumni. They have all come from different walks of life and they have all have had different challenges to face. We always find alumni clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.

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MW
01 Dec 2025
Sanctuary Lodge Review
I have had nothing but a positive experience , ever since I walked through the door I have had empathy and support.All staff have gone out of their way to be,o me feel settled and encouraged me to use my voice.once I left my ego at the door the therapists and my peers have listened and engaged and supported my self discovery.Kat my therapist was an amazing human that enabled me to enable me to embrace my thoughts feelings and emotions from my first 1-1 to the last ,I find myself more open and understanding and full of faith . Tony the chef amazing food and all the staff have been great, the day my therapist Kat told me that this is rehab not the ritz I accepted where I was and I focused on my recovery.
Sam
30 Nov 2025
Sanctuary Lodge Review
Just cannot thank all staff from Recovery lighthouse enough. You’ll all be deep in my heart for a very long time.
MW
29 Nov 2025
Sanctuary Lodge Review
I have had nothing but a positive experience , ever since I walked through the door I have had empathy and support. All staff have gone out of their way to help me feel settled and encouraged me to use my voice. Once I left my ego at the door the therapists and my peers have listened and engaged and supported my self discovery. Kat my therapist was an amazing human that enabled me to enable me to embrace my thoughts feelings and emotions from my first 1-1 to the last ,I find myself more open and understanding and full of faith . Tony the chef amazing food and all the staff have been great, the day my therapist Kat told me that this is rehab not the ritz I accepted where I was and I focused on my recovery.
JS
28 Nov 2025
Sanctuary Lodge Review
I would like to say Thank you , my therapist was Kat always had my best interest at heart with her no nonsense approach I needed that. The food was really nice , support were helpful and Wendy the housekeepers was brilliant . I would recommend any one if they are struggling with the disease of addiction.
SL
26 Nov 2025
Sanctuary Lodge Review
It’s brilliant , the food is brilliant it’s done wonders for me , in the short space of time .my therapist kat is lovely and helped me through my darkest days , staff support are all good . I would recommend to anybody suffering with the disease if addiction.
Andrew P
21 Nov 2025
Sanctuary Lodge Review
JB
19 Nov 2025
Sanctuary Lodge Review
It’s been a brilliant experience , Kat was my therapist and she’s amazing I couldn’t of asked anymore of her , I have enjoyed the therapy sessions she’s strict and I swear she’s a mind reader .I have come in a boy and leaving a man. That’s abstinence and good the therapy does. Food is excellent , Wendy is great and she’s brilliant Helen has been positive and friendly whenever I’ve spoke to her , Ray was really good .there is no one I dislike . I would recommend to anyone struggling , I think Kat has saved my life .
PM
18 Nov 2025
Sanctuary Lodge Review
As I say it’s been a very good experience it’s been intense the process and the process meetings have been helpful the therapists have all been very good , Kat was my therapist who’s been excellent and I would of liked more time with her but I’m aware that I was only in for 14 days .food has been great.I enjoyed the music therapy that was on at the weekend .
Rich
16 Nov 2025
Sanctuary Lodge Review
Good therapists, good program, enjoyed the experience
KP
16 Nov 2025
Sanctuary Lodge Review
The staff are all knowledgeable and come across the treatment in a family and friendly way. The accommodation is very good and my room was lovely.
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