Sanctuary Lodge Reviews

Sanctuary lodge is a Bupa recognised provider and we are proud to offer treatment through qualifying Bupa private health insurance policies.

Please read the comments from our alumni. They have all come from different walks of life and they have all have had different challenges to face. We always find alumni clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.

Shane mitchell

27 Jul 2026

Sanctuary Lodge Review

Sanctuary lodge has been incredibly helpful in the start of my recovery and I would never have been able to do it without them the therapists really know their stuff and can help in anyway possible.

 

Thank you for your review it is great to hear you had an incredible time in Sanctuary Lodge and that staff were helpful looking forward to hearing from you through alumni

Dean

24 Jul 2026

Sanctuary Lodge Review

All the staff were friendly, the food was good and had loads of respect

Anonymous

22 Jul 2026

Sanctuary Lodge Review

Excellent service

 

Thank you for your review

Roy

21 Jul 2026

Sanctuary Lodge Review

Staff We’re helpful, Understanding, Staff are extremely helpful understanding. Supportive,(Happy) If I ever rep relapsed I would come back here. Thank your support during my stay.

LH

18 Jul 2026

Sanctuary Lodge Review

The staff are professional and authoritarian but this is much required; however they are kind and supportive at all times. I have gained skills for my recovery that will help me when I’m in meetings and these tools will aid me through life. We are here for serious reasons but the bonds we build with other peers are enjoyable and helpful for recovery.

 

Thank you for your review it is great to hear you have learnt the skills to stay long term clean and you are going to attended meetings long term

Tony Barker

17 Jul 2026

Sanctuary Lodge Review

My experience has been helpful including therapy and staff.

OM

17 Jul 2026

Sanctuary Lodge Review

Cleanliness: the centre is cleaned very thoroughly and every day and is always in top condition thanks to Wendy and Stuart Therapy: the therapy team were outstanding, everyone with their own approach however Hayley stood out and dealt with many of my issues head on and very firmly Support staff were also very friendly and approachable

KM

14 Jul 2026

Sanctuary Lodge Review

My daughter found sanctuary Lodge for my alcoholism. I found the treatment very good. I can see improve the in me. Therapy was unbelievable, I was looked after very well . I want stay sober rest of my life .

 

Thank you for your review it is wonderful to hear the therapy was excellent and you intended to stay sober for the rest of your life. Looking forward to hearing from you through alumni

AL

13 Jul 2026

Sanctuary Lodge Review

My visit was more than I expected it to be in a great way, the people are friendly and supportive and do not judge you. The understanding of an addict is what was needed Therapy was so good and informative, I will take these skills away with me

 

Thank you for your review it is great to hear you had a positive experience at Sanctuary Lodge looking forward to hearing from you through alumni

NL

11 Jul 2026

Sanctuary Lodge Review

It works if you work it , the programme works if you engage in it and don’t get distracted by others .I enjoy the salad bar , I love the support staff and I really like mark and Ray is the right side of boundaries , Derek and charity .the therapists are really good , and all have their own styles .Zaheen is good .my therapist has been Kat , she has been very honest and calls me out and with no wriggle room.

 

Thank you for your review it is great to hear the therapists were excellent and what you needed for your recovery looking forward to hearing about your recovery journey through alumni

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