Sanctuary Lodge Reviews

Sanctuary lodge is a Bupa recognised provider and we are proud to offer treatment through qualifying Bupa private health insurance policies.

Please read the comments from our alumni. They have all come from different walks of life and they have all have had different challenges to face. We always find alumni clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.

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Claire
25 Jun 2026
Sanctuary Lodge Review
Excellent facilities and services. Finally discovered that my relapses
 
thank you for your review it is great to hear you have got a better understandings about your relapses
Zee
24 Jun 2026
Sanctuary Lodge Review
Very welcoming and supporting environment, with excellent Therapists and Support Staff.
Francois Theron
24 Jun 2026
Sanctuary Lodge Review
Incredible. Loved my stay.
CB
24 Jun 2026
Sanctuary Lodge Review
My experience at sanctuary lodge has been really good, I was welcomed straight away and all the staff was always friendly and professional and gave give really good advice the sanctuary was always clean and the food was great and chefs would always accommodate dietary requests.
KB
19 Jun 2026
Sanctuary Lodge Review
I thought it is a great place, well looked after, great food, I have learned so much from this place about my addiction and taken away some good strategies for coping with my alcoholism.
 
Thank you for your review it is great to hear you have learned a lot about addiction and yourself and that you have developed good strategies for your long term recovery
Ewan
18 Jun 2026
Sanctuary Lodge Review
I’m grateful to of had this opportunity to get the help I need. The support from the therapy and support team has been outstanding and I have learnt a lot about myself .
Matt
17 Jun 2026
Sanctuary Lodge Review
Excellent staff, nice premises. Supportive and friendly environment.
 
Thank you for your review it is great to hear you had a supportive time in Sanctuary Lodge
Jm
17 Jun 2026
Sanctuary Lodge Review
Sanctuary lodge when I first came I was confused scared and embarrassed, it took me a few days to adjust, and I never thought I’d hear myself say these words “ I’m going to miss staff” all the staff are lovely .Kat was my therapist she’s the best , I never thought I’d like the idea of therapy unit, I met Kat .Food Is good
 
Thank you for your review it is great to hear you have had a transformation within yourself in such a short space of time looking forward to hearing from you through alumni
A.P
16 Jun 2026
Sanctuary Lodge Review
I have really enjoyed my time. Made many friends and shared stories. Staff have been excellent throughout my stay.
Adam
16 Jun 2026
Sanctuary Lodge Review
Sanctuary lodge is amazing. Every single member of staff puts their heart and soul into their job. The food is impeccable and the structured days consisting of therapy and other activities for the mind and soul are outstanding. I won’t be typing all 19 staff members’ names but believe me when I say that there’s not a single bad egg in the entire team…seriously. I would like to give a special shout out to the therapy team though, Kat, Hayley, Michael, Dawid & Polina. Kat has a way of pulling you apart and really gets you thinking. The day and night support staff are also superb. You will leave this place with an entirely different perspective on life and what’s really important in it.
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