UK Addiction Treatment Centres Reviews

Life changing experience for me i highly recommend great staff and facilities

I have been in teatment facilities a number of times over the last 9 years and have never experienced the compassion, understanding, support, patience and love that I have here. Kerry and her team have created a truly unique environment where I felt safe and not judged. This has allowed me to be vulnerable, transparent and to hear the message of recovery.

Good and thorough material, fantastic therapists and support workers. I think this could be the best thing I have ever done.

Staff and community are welcoming and supportive really enjoyed my stay at banbury lodge

No complaints

The place is amazing! Literally saved my life. All staff are amazing at what they do. The help on offer is phenomenal. The onsite group meetings and the offsite meetings helped me so much with my recovery.

I have struggled with multiple addictions for many years and was very sceptical about what Banbury Lodge could offer me that I had not already tried. I have not long finished a 28 day stay there and can positively say that it was just what I needed. The centre is clearly run very well, the staff and facilities were incredible and I was met with the compassion that I have missed in other settings. The centre is based on 12 steps with the addition of some DBT sessions which I found to be very effective in helping me to come to terms with my addictions and work through them. I was able to have a bit of a reset in other areas of my life that I had not previously considered to be unhealthy, such as exercise and nutrition. I was introduced to some new holistic treatments. I cannot put into words my gratitude for the staff at Banbury Lodge and the safe space they provided me so that I could finally start the shift into a life free from addiction. I highly recommend for anyone suffering and encourage you to take the chance, as I found out it is extremely worth it.

I’ve just finished a 28-day stay at Banbury Lodge and honestly it was a really good experience. The staff were amazing—really supportive and easy to talk to—and the whole programme was spot on. It’s definitely put me on the right path for recovery and I’m feeling positive about the future. Really grateful for the help I got here. Would definitely recommend.

I had a really positive experience overall and wanted to highlight a few key areas that stood out during my time here. The therapy team was exceptional — professional, compassionate, and genuinely invested in my progress. They created a supportive environment where I felt comfortable and motivated to engage fully in my recovery. My focal therapist was Naoim and she has helped me a lot to untangle family dynamics. All the team is always available and approachable. The manager was approachable and clearly committed to maintaining high standards across the service. Their leadership was reflected in how smoothly everything ran and how well-supported both staff and clients seemed. Considering the age range and varying lengths of stay and diversity of clients. The support staff also deserve recognition for their kindness and consistency. They were always available when needed and contributed greatly to the welcoming atmosphere. They maintained high levels with regards to boundary / rule keeping, which helped in keeping all clients safe especially with regard to the ED clients. The food was good, with a decent variety and improvements were made following my initial feedback and dietary requirements. Overall, the level of care I received was very high, and I felt genuinely supported throughout my time here. Leaving the building, I would rate my experience a 9 out of 10 — I feel positive, more confident, and grateful for the support I received.

Great staff and recovery programme, special mentions to Suke, Emmanuel, Daniel, Ronan, Laura, Moth, Katie & Naomi for their support.