Please read the comments from our previous clients. They have all come from different walks of life and they have all have had different challenges to face. We always find clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.
On the whole my treatment was positive. The cleanliness and make up of bedrooms could be improved.
Thank you for your review and feedback
It’s a nice treatment the staff are lovely and the food is wonderful I’m very happy to be here and I’m proud of myself , I can understand Kat perfect everything has been smooth with her and she has helped me a lot she was my therapist the first time here and I was glad to have her for my second time .
Thank you for your review it is great to hear the therapists were really helpful and you have a better understanding second time round in rehab
Sanctuary lodge was just what I needed , I was really pleased I had Kat as she called me out a few times and I needed it , I also felt very safe and emotionally held while we were in a 1-1 sessions exploring my vulnerability,I also feel her discipline around boundaries beneficial and I have felt the change in myself as a result of that, after 10 mins with her I thought I’m not getting away with nothing . All the therapy team are good , support staff are excellent Ray was very good all the staff are approachable and helpful they have all been great.excellent food , I thought I’d struggle but I haven’t Tony and Ross have made great arrangements for me being gluten free . Housekeepers and management have been accessible and it’s cohesive team from start to finish .
Linwood house has been a fantastic experience. Brilliant therapists and great care. If you are medically unwell this is not the place for you as there are no nurses or doctors on site. However my personal experience has been exceptional and would recommend to anyone in a similar position to me.
Treatment has been fine, had no issue
Thank you for your review
Kat was my therapist and she was very professional and she does not let you off the hook ,and I know she cares about my recovery and me , I didn’t like her at first because I thought he was a bit brutal and a scaremonger however this changed with my last 1-1 session with her and we really connected . She was what I needed
My recovery I feel a little apprehensive but I need it my family needs it and there’s so much help out there so I need to keep reaching out and I need my meetings .the food was great I love it , housekeeping was great and support were really good . I found Jane very nice and smiley .The programme is professional encourage sharing and its well thought out .the space and grounds are lovely.good facilities
Thank you for your review it is great to hear the therapy was excellent and you have gained a new insight in to addiction and recovery. Recovery is never easy but please reach out at to the ukat alumni team
I have learnt a lot about my self while being here. I found dbt helped lots with this. I learnt traits about myself and reasons why I relapsed this was really helpful for me to enable me to work on myself.
Thank you for your review it is wonderful to hear you have learnt a lot about your recovery and your relapses looking forward to hearing about your recovery journey through alumni
Brilliant experience, really come out shell and connected with community well, allowed myself to be vulnerable spoke about issues avoided discussing outside, staff really helpful
Starting off with the support staff, very approachable and willing to help in any situation, the food is incredible and very varied, Wendy and the cleaning staff keep the place looking incredible, Kerry as my therapist has helped tackle some major obstacles and has really helped me move forward in my recovery
