Please read the comments from our previous clients. They have all come from different walks of life and they have all have had different challenges to face. We always find clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.
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Thank you to everyone at Primrose Lodge for helping me get back on the recovery train
17 Nov 2025
Recovery Lighthouse Review
A well managed and comfortable facility with a comprehensive person focussed therapy programme delivered by a highly professional team of therapists and support workers.
The Linwood staff are great. Food is quite good? Therapy in groups is spot on.
Good therapists, good program, enjoyed the experience
The staff are all knowledgeable and come across the treatment in a family and friendly way. The accommodation is very good and my room was lovely.
Just finished a 21 stay at Sanctuary lodge and I would definitely rate it 5 star. They made me feel welcome and comfortable from the moment I arrived. All the other clients helped me settle in immediately. There was nothing daunting at all. It’s a safe and comfortable environment with clean and comfortable bedrooms. My therapist, Jeanette was brilliant. She “got” me straight away and we formed an instant bond where I felt supported and listened to and she instilled faith and trust in our 1-1 therapies. I cannot fault this treatment centre. I feel I have learnt so much and feel much better equipped to deal with triggers and to follow the AA programme to remain in recovery with complete abstinence.
I am grateful for all the help I received here at Banbury Lodge. The support staff and therapists were all very professional and always ready to help. To my therapist, Paul, you were brilliant, approachable, and ready to listen. To Dan and Aieman, you helped me settle on my first day of admission. Though I was lost, you made me comfortable and checked on me regularly. Night staff on my admission day, you were brilliant and I am grateful for that. The food and therapy was brilliant and it has equipped me with tools I will use to use in my professional and personal life. I am forever grateful for the help all of you have given me at Banbury Lodge. Eve, thank you for keeping the place nice and clean.
I’m happy with my stay at Banbury lodge. Room very clean, comfy bed, good food. Staff lovely. Some miscommunication with night staff but it was resolved. Would refer a friend.
Staff are very helpful and caring , great place in general and very clean .The therapists are amazing people they have made me feel a lot better about my headspace and my recovery. Kat and Simon have both been there for me a lot and helped me get to where I am now . Good group of people and everyone is easy to get on with and made my time enjoyable .
