Please read the comments from our previous clients. They have all come from different walks of life and they have all have had different challenges to face. We always find clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.
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Very good institution with very helpful staff.
My time at Linwood was a very positive, emotional experience where I gained amazing support from not just all the brilliant staff but also fellow peers who I met. Anna my personal therapist was a wonderful caring person who helped in every possible way she could. The facility at Linwood is excellent, the food is excellent, the kitchen staff and house staff were very helpful with regards to any changes clients requested. The total experience was a life changing experience for the greater good. I'm indebted to them for all the help received and I cant thank them enough.
My stay at Linwood has massively helped my journey to long term sobriety, My therapist, Melissa was excellent, always making time for me and my sessions never felt rushed. She has given me some invaluable insights and advice that will be vital in my recovery. The manager listened to any concerns and addressed them very quickly. The housekeeping staff did an amazing job and were always very friendly and supportive. The food was good at the start of my stay and excellent by the end when the manager had listened to issues and acted on them. All the support staff were fabulous.
After a 28 day at Lighthouse, I am leaving a different person, with a love for life again. All the staff are very helpful and supportive, including Curtis the chef who made great food every day and was very accommodating to any dietary needs.
Great experience and multifaceted approach including DBT, therapy etc
On arrival, the staff at Oasis were very welcoming. They dealt with my physical health problems and explained the contract of the centre thoroughly. The community is like a family. I have made lots of friends that I will keep in touch with and I am truly grateful for my stay in Oasis. Sarah is the best therapist due to lack of therapists she has made an enormous effort for keeping the ship afloat. All the staff are really lovely. Kerry and Julie are really hardworking and always making sure that we are validated as people and don't feel any different to the outside world.
Staff have been helpful, friendly and supportive
Overall, I am happy but I am feeling a little disappointed and feeling neglected in terms of my one on one therapy and attention from my therapist. Everything else, I can't complain about. I am feeling positive and motivated because I have finally had clean time. I am grateful for the people I have met and been introduced into this community. Staff have been fabulous! Kerry especially was always nice to me and asked me if I was okay all the time.
Friendly understanding staff, good communication patient and wants what’s best for you, even if you don’t like it. I give Kat 5 stars as my therapist caring happy and very understanding, she cares about her job very much and she has good communication, the therapy team relationship was very good and i certainly did not want to change. The food and housekeeping are exceptional for a rehab facility, a great team and I’m happy to have worked with them,I feel that I have sufficient tools to help me with the start of my journey.I’m looking forward to putting these tools in practice for my future
I have found it good and I have been taken care of. I would like to thank all the staff from the manager to the housekeeper and maintenance, to the support staff who gave me my medication to the therapist for everything they have done for me. I feel good about my next steps and my life in recovery.
