Visiting hours are usually on a Sunday afternoon and we request that you let us know in advance who will be visiting you. Other arrangements can be made where necessary but this must be discussed and agreed with a member of staff.
You will not have access to a phone for the first 7 days of your treatment, this is to allow you to have time to settle in and focus on your programme without outside distractions. After 7 days you will have access to your phone between the hours of ?to ? Arrangements may be made with members of staff for dealing with any urgent issues you may have.
If you have a pre booked appointment you will be asked if it is possible to postpone this until you have completed your treatment with us, if this is not possible we will ask you to arrange for a family member or friend to accompany you.
We advise casual and comfortable clothing. You may wish to bring something smarter for any outings with family members. We provide laundry facilties for you to use for your personal laundry.
We discourage these as they are a distraction from your treatment programme. However if it is absolutely necessary e.g. to maintain the running of a business you can discuss this with the admissions team.
A typical day will consist of 4 – 5 therapy groups and/or workshops, assignments from your therapist,self help group meetings, opportunities for exercise, holistic therapies and free time.
All our staff have qualifications relating to their specific disciplines. In addition we ensure all staff undergo regular training updates.
You can send and receive letters and parcels although for obvious reasons these will have to be opened in the presence of a member of staff.
You will be seen by our Consultant on the day of your admission and you will receive a comprehensive medical assessment prior to starting your detox.
All our centres have designated smoking areas outside the main buildings
Unfortunately for the health and safety of all individuals in treatment we cannot accommodate pets.
We would discourage you from bringing your car and would suggest a family member or friend bring you to the centre. However if it cannot be avoided, we will ask you to handover your keys on arrival for safekeeping.
Casual comfortable clothing.Toiletries. Cigarettes if you smoke. A small amount of money for any incidentals you may need to buy. Please do not bring large amounts of cash or valuable jewellery – we do have safekeeping for valuables but space is limited. Towels and bed linen are provided and are laundered by our housekeeping staff.
After admission you will be registered as a temporary resident at our local GP surgery and any minor ailments can be dealt with there. Your detoxification will be monitored and overseen by our Consultant and our staff. Any emergency issues will be dealt with by the emergency services in the normal way.
All our facilities have very pleasant gardens where you can relax (weather permitting) between groups and at the end of the day.