Frequently Asked Questions about Addiction Rehab

Can I have visitors?

Visiting hours are usually on a Sunday afternoon and we request that you let us know in advance who will be visiting you. Other arrangements can be made where necessary but this must be discussed and agreed with a member of staff.

Can I receive and make phone calls?

You will not have access to a phone for the first 7 days of your  drug rehabilitation treatment, this is to allow you to have time to settle in and focus on your programme without outside distractions. After 7 days you will have access to your phone between prearranged hours. Arrangements may be made with members of staff for dealing with any urgent issues you may have.

Will I be able to keep hospital or court appointments?

If you have a pre booked appointment you will be asked if it is possible to postpone this until you have completed your treatment with us, if this is not possible we will ask you to arrange for a family member or friend to accompany you.

What clothes will I need?

We advise casual and comfortable clothing. You may wish to bring something smarter for any outings with family members. We provide laundry facilties for you to use for your personal laundry.

Can I bring my laptop, tablet etc.?

We discourage these as they are a distraction from your treatment programme. However if it is absolutely necessary e.g. to maintain the running of a business you can discuss this with the admissions team.

What is the average day like?

A typical day in alcohol rehab will consist of 4 – 5 therapy groups and/or workshops, assignments from your therapist,self help group meetings, opportunities for exercise, holistic therapies and free time.

Are all the staff fully qualified?

All our staff have qualifications relating to their specific disciplines. In addition we ensure all staff undergo regular training updates.

Can I receive letters/parcels?

You can send and receive letters and parcels although for obvious reasons these will have to be opened in the presence of a member of staff.

When will I see the doctor?

You will be seen by our Consultant on the day of your admission and you will receive a comprehensive medical assessment prior to starting your detox.

Can I smoke?

All our centres have designated smoking areas outside the main buildings

Are pets allowed?

Unfortunately for the health and safety of all individuals in treatment we cannot accommodate pets.

Can I bring my car?

We would discourage you from bringing your car and would suggest a family member or friend bring you to the centre. However if it cannot be avoided, we will ask you to handover your keys on arrival for safekeeping.

What should I bring?

Casual comfortable clothing.Toiletries. Cigarettes if you smoke. A small amount of money for any incidentals you may need to buy. Please do not bring large amounts of cash or valuable jewellery – we do have safekeeping for valuables but space is limited. Towels and bed linen are provided and are laundered by our housekeeping staff.

What if I become unwell whilst in treatment?

After admission you will be registered as a temporary resident at our local GP surgery and any minor ailments can be dealt with there. Your detoxification will be monitored and overseen by our Consultant and our staff. Any emergency issues will be dealt with by the emergency services in the normal way.

Is there any outside space?

All our facilities have very pleasant gardens where you can relax (weather permitting) between groups and at the end of the day.

Our brand promise

If you successfully complete our 90-day inpatient treatment programme but experience a relapse within 30 days of leaving, we will welcome you back for complimentary 30 days of treatment.*

* Click here to learn more or contact UKAT directly for rehab availability.

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Call Now +44 2039 496 584

Call Now +44 2039 496 584

Call Now
+44 2039 496 584

Text “Help” to 66777

Corona Virus SymbolOur clients’ health remains a priority during the COVID-19 pandemic, so our doors remain open throughout lockdown for anyone that needs support. Click here to read our safety guidelines.