Sanctuary Lodge Reviews

Sanctuary lodge is a Bupa recognised provider and we are proud to offer treatment through qualifying Bupa private health insurance policies.

Please read the comments from our alumni. They have all come from different walks of life and they have all have had different challenges to face. We always find alumni clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.

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RB
26 Aug 2026
Sanctuary Lodge Review
It was a very nice experience. Friendly staff. Brilliant therapy. Great learning tools. And made to feel very comfortable. Lovely place to recover in a safe environment
ST
25 Aug 2026
Sanctuary Lodge Review
Fantastic all round experience , great staff great facilities , they have made areal difference to recovery. Kat was my therapist and she was the best therapist I’ve had by far , she’s honest personable and sussed me out in seconds ,showed me she knew what she was doing. Best rehab I’ve been too and I’ve been to one or two .the food is decent the beds are a decent size there’s a nice tv in the room . The bed linen is good quality.
RC
25 Aug 2026
Sanctuary Lodge Review
Very happy with Sanctuary Lodge, saw many transformations including my own.
SL
23 Aug 2026
Sanctuary Lodge Review
I have received excellent care for my time in Sanctuary Lodge the whole team have been wonderful and treated me with care and compassion throughout. The work is challenging at times but this is encouraged to surface one’s issues. The community group spirit is one of the assets and was vital in my time. The program is varied and there are options tailored to your needs. I have no hesitation in recommending this to anyone
 
Thank you for your review its great to hear you had a positive time and you benefited from the wide variety of therapy on offer and would recommend treatment to anyone struggling
CG
23 Aug 2026
Sanctuary Lodge Review
There will always be two plates of food , therapists are amazing and caring and challenging.My therapist was Kat and she what I needed , the work I’ve done with her has been challenging insightful reflective .all support staff are amazing and helpful , Wendy is an absolute diamond , rooms are lovely and the house has a homely spacious feel.I am ready for my recovery
 
Thank you for your review it is great to hear you had an all round positive experience at Sanctuary Lodge
LA
20 Aug 2026
Sanctuary Lodge Review
It’s the staff that make Sanctuary Lodge the supportive place it is. From Wendy right up to management, everyone played a part in my recovery here. I felt fully supported by the excellent therapy team and support staff. from this experience I am now feeling driven for my recovery moving forwards.
CG
20 Aug 2026
Sanctuary Lodge Review
There will always be two plates of food , therapists are amazing and caring and challenging.My therapist was Kat and she what I needed , the work I’ve done with her has been challenging insightful reflective .all support staff are amazing and helpful , Wendy is an absolute diamond , rooms are lovely and the house has a homely spacious feel.I am ready for my recovery
Paul
20 Aug 2026
Sanctuary Lodge Review
I would like to start by thanking all staff and my therapist Hayley. The experience and treatment was totally different to what I expected in a very good way. Everyone made me feel so welcome from the moment I walked into Sanctuary Lodge. The facilities, the location, the actual atmosphere are all second to none and made me feel at ease.
JC
17 Aug 2026
Sanctuary Lodge Review
In terms of therapy the therapy is really good, Kat was my therapist she was better than I had before , everything I asked of her was recognised she is easy to approach and very easy to speak to she is firm and fair , I needed someone to be honest .food is exceptional very good food.house keeping is exceptional. Facilities have been great , I used the gym but not as much as I’d like .I would definitely recommend to someone who is need .the building itself is well kept but there are a few things that need fixing which is all in hand , not hosilte or aggressive anywhere at all.
 
Thank you for your review it is wonderful to hear you enjoyed the therapy and had an overall excellent experience at Sanctuary Lodge
Tommie
16 Aug 2026
Sanctuary Lodge Review
Good experience overall, food was amazing, most members of the support staff were amazing, the whole therapy team is amazing. Would advise to get aircon installed in rooms as it was extremely hot in my room and struggled to sleep and ensure the aircon is working in the therapy rooms. Additionally, wish there was more group therapy than just 1 per day as I found that this was really helpful for me. Apart from that, it was great!!!
 
Thank you for your review and recommendation your feedback has been taken on board looking forward to hearing from you through alumni
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