Sanctuary Lodge Reviews

Sanctuary lodge is a Bupa recognised provider and we are proud to offer treatment through qualifying Bupa private health insurance policies.

Please read the comments from our alumni. They have all come from different walks of life and they have all have had different challenges to face. We always find alumni clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.

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Lee
22 Jan 2026
Sanctuary Lodge Review
An all round great experience I have learnt a lot about my addiction myself and I have gained hope and willingness
 
Thank you for your feedback its great to hear how rehab has helped you
Dave
17 Jan 2026
Sanctuary Lodge Review
Great team staff improvements on structure and more therapy would be good
 
Thank you for your review your feedback will be taken on board
Rach
17 Jan 2026
Sanctuary Lodge Review
I have mostly enjoyed my time here, some of the staff are so welcoming and friendly. Some have gone above and beyond I helping me and making me feel comfortable. I would suggest autism training as I have struggled with staff understanding this. More structure would be beneficial.
 
Thank you for your feedback it will be taken on board looking forward to hearing from you through alumni
John
08 Jan 2026
Sanctuary Lodge Review
I have learnt a lot from staying in here and have learnt how to deal with my anger and how to handle my addictions and all the staff were good but the last week after 3 therapists left it wasn’t as good as the start and seemed like we were left to our own devices.but the manger jade helped me alot with this and all the rest of the staff were brilliant
 
Thank you for your review looking forward to hearing from you through alumni
Edward Smith
22 Dec 2025
Sanctuary Lodge Review
10/10 A* would highly recommend to anyone. Very helpful and taught me a lot about myself and addiction
Dixiedee
19 Dec 2025
Sanctuary Lodge Review
I really enjoyed my time at Sanctuary Lodge. Food, accommodation and staff all really lovely. I had a very good relationship with my therapist Jeanette, I felt heard and supported, she helped me a lot
KG
15 Dec 2025
Sanctuary Lodge Review
The therapy has been amazing Kat, we have worked on dealing with family trauma and emotional regulation anxiety problems and increasing my self worth, I have found this relationship to be brilliant as I was a nightmare to start with Kat has also helped me with healthy boundaries with everyone around me , before I came here I didn’t know what a boundary was .jeanette has helped with my reactions to certain events and understanding even though she wasn’t my personal therapists , and the food is really good from Tony the chef amazing and his energy was second to none always smiley.my peers have become like family , the organised programme has helped me learn that I need routine in my life.
K grant
10 Dec 2025
Sanctuary Lodge Review
Excellent experience, lovely staff. Highly recommend
Daniel brown
10 Dec 2025
Sanctuary Lodge Review
Second time here and again 5 star review. Facilities were fantastic and all of the staff are absolutely brilliant, I really can’t complain.
GJ
10 Dec 2025
Sanctuary Lodge Review
I wish I had done this sooner, it’s absolutely changed my life and I understand my brain better and my addiction better. Now I just have coping mechanisms which is exactly what I wanted, I feel like I have been equipped. Kat was my therapist I feel like she was my therapist for a reason because she made me accountable and she saw me on my worst day here and I have never felt safer with someone I didn’t know, she helped me and dealt with me exactly the way I needed and I didn’t even know what I needed so thankyou. Luda she helped me one evening and explained the neurological path ways and I wanted to thank her for that, I needed that and it’s helped me understand. Food is amazing Tony is a star. Wendy is just the most positive lovely and dedicated person I have ever met .
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